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super.AI Sub-Processors

The sub-processors we engage to provide our services, what each one does, and where it processes data.

super.AI uses certain sub-processors to assist in providing our Services. We use service providers that may store and process personal data about you and your end users (each, a "Sub-Processor"). The table below is the list: it names every sub-processor we engage, its function, where it processes data, which parts of our service it applies to, and the mechanism we rely on for transfers outside the EEA.

Last updated 8 August 2026.

Sub-Processor List

Sub-processorFunctionLocationApplies toTransfer
Amazon Web ServicesCloud infrastructure, hosting, email delivery (SES)EU (eu-central-1) for platform email deliveryAllDPF, with SCCs in the AWS GDPR DPA as fallback
Google Cloud PlatformCloud infrastructure (flows production, EU) and AI model hosting via Vertex AI (Gemini and Anthropic Claude models)Infrastructure: EU. Model hosting: global by default, not region-restrictedSelf-service platformConfirmation pending
Microsoft AzureAI model hosting (Azure OpenAI). Microsoft may retain prompts for up to 30 days for abuse monitoring, including human reviewGlobal by default, not region-restrictedSelf-service platformSCCs (Microsoft Data Protection Addendum)
Fireworks AIAI model provider (direct)U.S.Self-service platformSCCs (Fireworks DPA)
SupabaseAuthenticationEU (eu-central-1, Frankfurt)Self-service platformSCCs (Supabase DPA, with the UK addendum)
PostHogProduct analytics, including session replay with all form inputs masked (PostHog EU Cloud)EU (PostHog EU Cloud), with U.S. processing by PostHog Inc.Self-service platformSCCs (PostHog DPA, module 2, with the UK addendum)
StripePaymentsU.S.Self-service platformDPF, with SCCs in the Stripe DPA as fallback
Usercentrics (Cookiebot)Website consent managementEU, with banner delivery through a CDN whose database is in the U.S.WebsiteConfirmation pending
Google (Analytics / Tag Manager)Website analytics, as our processor. Separately, advertising measurement: we and Google are joint controllers for that processing, and it uploads conversion data about signed-up users, including a one-way hash of the email addressU.S.Website and self-service platformSCCs (Google Ads Data Processing Terms)
Hotjar (Contentsquare)Website session analyticsEU (AWS eu-west-1, Ireland), with support and group access outside the EEAWebsiteSCCs (Contentsquare DPA, modules 2 and 3, with the UK addendum)
Google WorkspaceIdentity, email, document managementGlobal, not region-restrictedAllConfirmation pending
HubSpotCRM and marketing automationU.S.Website and marketingDPF, with SCCs in the HubSpot DPA as fallback
LinearIssue tracking (support tickets may reference customer data)U.S.AllSCCs (Linear DPA)
SlackTeam communication (support and operations notifications may reference customer data)U.S.AllConfirmation pending
VercelWebsite hostingU.S.WebsiteDPF (certified)
ZoomVideo conferencing (customer calls)U.S.AllDPF, with the 2021 SCCs in the Zoom DPA

Notes on this list

AI model makers are not sub-processors. We use models from Anthropic, OpenAI and others, but we reach them as deployments inside Google Cloud (Vertex AI) and Microsoft Azure, so the parties that receive and process your content are Google and Microsoft, which are listed above. Fireworks AI is the one model provider we use directly, and it is listed in its own right. We name the model makers here because it is the question customers actually ask, not because they process your data for us.

Vendors deliberately not on this list, and why. Loom and LinkedIn process employee and candidate data, not customer data. GitHub holds our source code; no customer personal data reaches it. Our compliance tooling holds corporate evidence, not customer content. Listing any of them would assert processing that does not happen. Our blog CMS holds marketing content only. All of them remain in our internal vendor inventory, which is broader than this page by design.

Self-hosted software is not a sub-processor. Our error monitoring (Grafana Faro) reports to our own collector, and our model proxy (LiteLLM) runs inside our own infrastructure. No third party receives data through either, so neither appears above. If we ever route model traffic directly to a model maker instead of through a cloud host, that vendor becomes a sub-processor and this page is updated before the change ships.

Transfers out of the EEA.The transfer column names the instrument each vendor relies on, taken from that vendor's own published data processing terms. Where a vendor relies on the EU-U.S. Data Privacy Framework we say so and name the fallback its terms specify. "Confirmation pending" means we have not yet confirmed which instrument applies to the specific legal entity we contract with. It is not a statement that no instrument is in place, and we would rather say so than name one we have not checked. A copy of the transfer safeguards for any vendor above is available on request from security@super.ai.

Advertising measurement is different. For website analytics Google acts as our processor. For advertising measurement we and Google decide the purpose together, so we are joint controllers of that processing, and what is uploaded includes a one-way hash of the email address of a user who signed up. Nothing is uploaded unless you consented to marketing cookies, and our Privacy Policy explains how to stop it.

Where a sub-processor processes content you submit, it does so on our instructions to operate the service. Our own use of self-service account content is described in our Privacy Policy.

Customers that wish to receive email notifications if this list is updated may subscribe to receive such notifications on behalf of their team by completing this form.