Privacy Policy

This privacy policy aims to give you information on how super.AI Inc. collects and processes your personal data through your use of our website, including any data you may provide through our website when you access our services. This includes the platform which allows our customers to process their unstructured data.

This website is not intended for children and we do not knowingly collect data relating to children.

Super.AI Inc. is incorporated in the state of Delaware, USA and has an affiliate company known as Canotic GmbH incorporated in Germany. Together with our affiliates Super.AI Inc. is for the purposes of this policy referred to as the “Super.AI Inc. Group”. This privacy policy is issued on behalf of the Super.AI Inc. Group. Super.AI Inc. is the controller and responsible for this website.

If you have any questions about this privacy policy or our privacy practices, please contact us at security@super.ai or by post at: Super.AI (Canotic GmbH), Friedrichstr. 114A, 10117 Berlin.

You have the right to make a complaint at any time to the applicable regulator for data protection issues. We would appreciate the chance to deal with your concerns before you approach the regulator.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as: Identity Data (first name, last name, username, marital status, title, date of birth, gender), Contact Data (billing address, email address, telephone numbers), Financial Data (payment card details), Transaction Data (details about payments to and from you and details of services you have purchased from us), Technical Data (IP address, login data, browser type, operating system), Profile Data (your username and password, purchases, preferences, feedback, survey responses), Usage Data (information about how you use our website and services), and Marketing and Communications Data (your preferences in receiving marketing).

We use different methods to collect data from and about you including through direct interactions (when you fill in forms, contact us, or create an account), automated technologies or interactions (cookies, server logs), and third parties (analytics providers, advertising networks, search information providers, identity verification providers, and publicly available sources).

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform the contract we are about to enter or have entered with you; where it is necessary for our legitimate interests; or where we need to comply with a legal obligation.

Purposes for which we will use your personal data include: registering you as a new customer; processing and delivering your services; managing our relationship with you; enabling you to participate in features of our website; administering and protecting our business and website; delivering relevant website content and advertisements; and using data analytics to improve our website, services, marketing, customer relationships and experiences.

We may share your personal data with the parties set out below for the purposes set out in section 4: internal third parties (other entities in the Super.AI Inc. Group), external third parties (service providers, professional advisers, regulators, and authorities), and third parties to whom we may choose to sell, transfer, or merge parts of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We share your personal data within the Super.AI Inc. Group, which involves transferring data outside the European Economic Area (EEA). Many of our external third parties are also based outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by using specific contracts approved by the European Commission.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Under certain circumstances, you have rights under data protection laws in relation to your personal data: request access, request correction, request erasure, object to processing, request restriction of processing, request transfer, and the right to withdraw consent.

If you wish to exercise any of these rights, please contact us at security@super.ai. You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

Lawful basis: Legitimate Interest, Performance of Contract, and Comply with a legal or regulatory obligation. Where we rely on legitimate interests, we have considered and balanced any potential impact on you and your rights.