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Jul 19, 2023
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How Are Large Language Models Reshaping Intelligent Document Processing?

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Chief AI for Everyone Officer

Over the past 12 months alone, the landscape of artificial intelligence (AI) has seen remarkable advancements, particularly with the development of Large Language Models (LLMs) such as ChatGPT. These powerful models have reshaped the way we interact with AI, offering an intriguing juncture with Intelligent Document Processing (IDP). It's at this intersection that super.AI is defining its own unique path. We’ve written in the past about ChatGPT and the future of IDP, and would like to expand some of our ideas as the technology continues to evolve.

LLMs, with their extraordinary capability to interpret and generate human-like text, are changing the way businesses approach AI. Powerful LLMs like GPT-4, Llama 2, and Bard make it possible for business users to communicate with machines using plain language. This enables customization and fine-tuning of AI models by simply writing clear instructions–a process that's accessible to most people. This stands in stark contrast to the intricate data manipulation and coding that machine learning engineers use to build neural networks that are ultimately inscrutable (even to their creators).

The plain language training capability of LLMs has the potential to empower users across different roles and functions within a business, driving widespread adoption and creating a more inclusive AI ecosystem. Additionally, effectively training models using organizational knowledge has huge implications for automation efficiency. The power of this approach cannot be understated as it means that the core competencies of a business can be embedded directly into an AI model. However, this is not just about building more effective automation. The adaptability of LLMs, and the ability to leverage them to modify other AI models swiftly as business needs change, adds a new dimension to scalability and can significantly accelerate AI project timelines.

Unfortunately, generative AI wasn’t built for enterprises

The enterprise implementation of LLMs is not without its challenges. While their capacity to generate creative and unexpected outputs is often seen as a strength, in an enterprise setting where consistency, reliability, and compliance are paramount, these traits can pose significant risks.

This is where super.AI steps in. Recognizing the challenges and understanding the potential of LLMs in IDP, super.AI has taken the initiative to bridge this gap. We leverage the power of LLMs while also ensuring enterprise-level reliability, consistency, and control. By tailoring our solutions to enterprise needs, we circumvent the pitfalls of traditional LLMs, creating a more robust and dependable AI system for IDP.

Our solution helps enterprises circumvent the pitfalls of generative AI that was designed for more creative or consumer-focused applications. In doing so, we offer our enterprise users a unique advantage: access to the formidable power of LLMs, but with the reliability and consistency they need.

Striking a balance between creativity and purpose-built AI is a delicate task. While the creativity of AI can occasionally yield 'pleasant surprises', these unexpected results might not align with the specific needs of a business. On the more extreme end, AI 'hallucinations' or fabrications stray even further from an enterprise's targeted objectives. At Super.AI, we channel the power of LLMs towards reliable and consistent execution of specific tasks, effectively mitigating the risk of unexpected or irrelevant outcomes.

Elevating IDP with Large Language Models

The impact of modern language models in the sphere of Intelligent Document Processing (IDP) is becoming increasingly apparent. LLMs introduce substantial improvements to IDP, enabling enterprises to do more with less data, build custom AI, improve data extraction accuracy, and significantly boost automation rates.

Do More with Less Data

The power of generative pre-trained models like GPT-4 extends to their capabilities in zero- and few-shot learning. With this, businesses can maximize the utilization of limited resources and data, ensuring that automation initiatives don't come to a grinding halt due to data scarcity. This characteristic of LLMs fosters a more efficient and resourceful approach to IDP, reducing the need for large labeled datasets.

Empower Businesses to Build Custom AI

LLMs offer businesses a solid foundation to build and customize AI to fit their unique needs and use cases. AI agents employed by Super.AI can fine-tune these foundation models with a particular emphasis on the organization's specific data. These generative AI agents, featuring self-improving feedback loops and memory, excel in various roles from prompt engineers and ML model trainers to QA testers, and more. This ability to develop bespoke AI solutions allows for increased adaptability and effectiveness in IDP projects.

Enhance Data Extraction Accuracy

Another key advantage of LLMs lies in their ability to interpret the context in unstructured data. This context-sensitivity allows for a superior level of precision in data extraction from complex documents, thereby increasing the efficiency of IDP. With LLMs, businesses can achieve better extraction results across a wide array of document types, even excelling in advanced tasks such as table recognition.

Boost Automation Rates and Productivity

Furthering the efficacy of IDP, LLMs like GPT-4 can enhance and, in certain instances, even outperform leading optical character recognition (OCR) models in terms of extraction accuracy. This increase in accuracy directly translates to higher automation rates, as the need for human intervention is drastically reduced. By streamlining processes and improving productivity, LLMs play a vital role in enhancing overall business efficiency.

Learn how super.AI puts generative AI to work inside our IDP solution

LLMs are indeed revolutionizing the IDP landscape, offering unprecedented scalability, broadening accessibility, and improving accuracy. However, their inherent creativity requires careful navigation, especially in the context of enterprise applications. This is where Super.AI excels. By harnessing the power of LLMs, while ensuring enterprise-level reliability, we are transforming the landscape of IDP. As we navigate this exciting frontier, we can confidently anticipate that the role of LLMs in enterprise will only continue to grow, reshaping the future of business automation and decision-making.

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